Gangtok, Jan 16: Sikkim’s District Administrative Centre (DAC) in Gangtok has introduced a range of new systems and infrastructure upgrades aimed at improving administrative processes and enhancing public service delivery. The initiatives were inaugurated by Kala Rai, MLA of Burtuk and Advisor to the Rural Development Department, on January 15.

The inauguration event included the unveiling of a renovated Single Window System and several beautification projects designed to improve both the functionality and appearance of the DAC complex. Senior officials, including District Magistrate Tushar Nikhare, Senior Superintendent of Police Tenzing Loden, and Additional District Magistrate Sisum Wangchuk Bhutia, were present at the ceremony.

A key addition to the DAC’s operations is the Token Management System, designed to streamline the processing of public service requests. Kala Rai interacted with staff, encouraging them to maintain high-quality services, while Nikhare demonstrated the user-friendly and transparent features of the system.

Rai also toured the newly renovated office complex, which now features historical photographs showcasing Sikkim’s cultural heritage. During the visit, she inaugurated new offices for the Sub-Divisional Magistrate (SDM) and Assistant Collector in Gangtok.

In addition, the launch of the Online Leave Management System marked a transition from traditional paper-based methods to a digital platform, aimed at improving administrative efficiency and enhancing employee experience.

Kala Rai commended DAC officials for their efforts in implementing these modern systems and emphasized the importance of collaboration and commitment to ensure their success, benefiting both the public and the administration.